Terms of Trade
Please read these terms carefully as they are the terms under which the customer ("you") agrees to purchase products ("the products") from raceparts.co.za ("the Company"). No other terms or representations shall form part of these terms unless agreed in writing between you and the Company. These terms do not affect your statutory rights.
1. Contact Details
If you have any complaints about our service or any products you purchase from us please contact us here
2. Purchasing from us
2.1 Ordering at raceparts.co.za is safe and secure. To place your order follow the steps indicated on-line.
2.2 The appearance of the products on this website is an invitation to you to make an offer for their purchase by placing an order with the Company. The Company has the right to refuse orders and no contract will exist between you and the Company unless and until the Company accepts your order by e-mail (whether or not you receive that e-mail) and dispatches the products to you.
2.3 The products are subject to availability. If the Company does not supply the products to you for any reason, the Company will not charge you for these products and will refund any money already paid. However the Company will not be responsible for compensating you for any other losses which you may suffer if the Company does not supply the products.
2.4 You do not own the products until we receive payment in full.
2.5 Despite the fact that any contract relating to orders placed through this website is concluded over the Internet, we each agree that it has been concluded in writing.
3.1 An approximate delivery date will be confirmed after you place your order, subject to the receipt of cleared funds. However, because delay is sometimes outside of the Company's control, time of delivery shall not be of the essence. As such, the Company shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in the delivery of the products.3.2 It is the responsibility of the customer to inspect the products on receipt. The Company will not be liable for loss or damage during transit unless you notify the Company in writing (including email) of the nature of the damage within 24 hours of the date of delivery. The liability of the Company will be limited to the replacement of products damaged or lost only. The Company will not be liable for consequential loss or damage arising from loss or damage of the product occurring in the course of carriage.
4. Pricing, Cancellations & Returns
4.1 The prices for the products are as indicated on the website and these prices include VAT.
4.2 Any order must be paid in advance by direct deposit or through the PAYFAST gateway.
4.3 While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of products you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
4.4 Due to circumstances beyond our control, prices may have to be altered up or down. If for this, or any other reason a product is not acceptable, the Company must be notified in writing by email within 7 working days of receipt, and the product may be returned for a full refund.
4.5 We hope you will be happy with your order but we will accept the return of any UNUSED products within 30 days of purchase for a full refund. Unused products should be returned with their order number and documentation. The customer is responsible for the cost of returning unused products and this cost is non-refundable.
4.6 Any product returned to us must be in its original condition and packaging. If it appears to have been used or damaged it will be returned to sender and no refund will be issued.
4.7 The Company will not be held liable for the loss in transit of any returned item(s). We advise you to ensure the products are adequately packed and insured during any return journey.
5. Defective or Unsuitable Products
5.1 There will be no refund or exchange for damage caused by accident, neglect or misuse.
5.2 The Company's liability in respect of any defective or unsuitable product is limited to the products replacement only.
These terms are subject to change at any time without prior notice to you. The Company advises you to print and keep safe a copy of these terms.
Any concerns or queries?
Do not hesitate to contact us here.